Guest support
Manage your reservation
Use this page if you already have a booking and need help reviewing details, changing dates, adding arrival notes, or asking about cancellation conditions.
Start with your confirmation email
Your confirmation email includes the most accurate reservation details, room information, payment notes, and booking conditions. If it includes a manage-booking link, use that first.
Have these details ready
Please include the reservation name, arrival date, room type if known, and the email address used for the booking.
Changes and cancellations
For date changes, cancellation questions, or special requests, contact the guesthouse directly so we can check the policy and availability for your booking.
Arrival notes
Tell us about late arrival, luggage timing, transfer needs, or anything you want us to know before check-in.